Refund and Returns Policy

Our refund and returns policy lasts seven days. If seven days have passed since you received your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, you must ensure that your item is not unused and in the same condition you received it. The intended returning item must also be in the original packaging.

Several goods, such as customized EDC products, are exempt from being returned.

Additional non-returnable items:

• • Customized or Personalized Items: Products customized or personalized according to customer specifications are non-refundable. This includes items with engraved names, custom colors, or other personalized features.

• • Products Without Original Packaging: Items returned without their original packaging or damaged packaging may not be eligible for a refund.

• • Items Damaged Due to Customer Handling: Products that show signs of damage due to customer mishandling, misuse, or negligence may not be eligible for a refund.

To complete your return, we require a receipt or proof of purchase.

Please confirm your shipping address for the returned items before shipping them.

Once we receive and inspect your return, we will email you to notify you that we have received your returned item and inform you of your refund status.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

If you haven’t received a refund, recheck your bank account.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all this and still haven’t received your refund, please get in touch with us at support@keygadgetry.com.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@keygadgetry.com and send your item to us.

To return your product, you should mail it to the address that we have confirmed.

You will be responsible for the shipping costs for returning your item. Shipping costs are non-refundable.

The time it takes for your exchanged product to reach you may vary depending on where you live.

Consider using a trackable shipping service or purchasing shipping insurance if returning more expensive items.

Contact us at support@keygadgetry.com if you have any questions related to refunds and returns.